Outage in Onshape
502 Gateway Not Responding errors
Resolved MajorIncident Report
We are investigating this issue.
Components affected
Onshape North America Onshape Western Europe Onshape Southeast Asia Onshape Australia Onshape Northeast AsiaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/19/2026 05:26PM
This incident has been resolved.
IDENTIFIED
20 days ago - at 04/19/2026 04:27PM
We have identified and corrected the underlying issue. The service is recovering now. We will provide additional updates in a few minutes.
INVESTIGATING
20 days ago - at 04/19/2026 04:05PM
We are investigating this issue.
Latest Onshape outages
Unable to open documents in US-West region. - 19 days ago
Unable to login to Onshape in the Southeast Asia region - about 1 month ago
Unable to open documents in multiple regions. - about 2 months ago
Degraded performance for Onshape services in US-West - about 2 months ago
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