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Outage in Onshape

High error rates and document open failures in US region

Resolved Major
August 04, 2026 - Started 3 days ago - Lasted 42 minutes
Official incident page

Incident Report

Our automated monitors are reporting high error and document open failure rates in the US region. We are investigating.
Components affected
Onshape North America

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/04/2026 12:46PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 08/04/2026 12:19PM

We have identified the issue and are implementing mitigations now. The service is recovering.

INVESTIGATING 3 days ago - at 08/04/2026 12:12PM

Our automated monitors are reporting high error and document open failure rates in the US region. We are investigating.

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