Outage in Onspring

Onspring Data Processing Issues

Resolved Major
October 01, 2025 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.
Components affected
Onspring Record Saves Onspring Email Sync Onspring Imports / Data Connectors Onspring Search Indexing Onspring Triggers / Outcomes Onspring Formula Calculations Onspring Instances Onspring API Onspring Email Messaging
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/02/2025 04:31PM

After monitoring overnight and this morning, our data processing service has resumed stable operations. We appreciate your patience as we worked through this matter.

MONITORING 12 days ago - at 10/01/2025 11:04PM

The fix has been implemented successfully and we're closely monitoring our data processing as it returns to stable operations. Thank you for your patience as we work through this matter.

IDENTIFIED 12 days ago - at 10/01/2025 08:48PM

A fix for the current data processing issue has been identified and is being prepared for deployment.

INVESTIGATING 12 days ago - at 10/01/2025 04:05PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 10/01/2025 04:04PM

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.

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