Outage in Ontraport

Possible network latency/traffic-loss

Resolved Minor

January 12, 2026 - Started 11 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a possible latency/traffic-loss issue.

Components affected

Ontraport Login Ontraport Isolated Accounts Ontraport Landing Pages Ontraport Payment Forms Ontraport Lead Generation Forms Ontraport Application Ontraport Website

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 01/13/2026 08:16PM

This incident has been resolved.

MONITORING 10 days ago - at 01/13/2026 06:29PM

We are still monitoring and mitigating the DDoS. Services remain operational, but some latency may still be present.

MONITORING 10 days ago - at 01/13/2026 03:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 days ago - at 01/12/2026 10:07PM

We are continuing to work on mechanisms to restore impacted services.

IDENTIFIED 11 days ago - at 01/12/2026 07:05PM

We have identified the core of the issue (DDoS) and are working with the carrier/provider to get a proper mitigation in place.

Unfortunately, it appears that the providers automatic DDoS mitigation mechanisms are extremely aggressive and are blocking far more than the abusive traffic. We are currently working to identify a solution.

INVESTIGATING 11 days ago - at 01/12/2026 02:31PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 01/12/2026 02:30PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 01/12/2026 11:16AM

We are currently investigating a possible latency/traffic-loss issue.

Latest Ontraport outages

App Connectivity - 10 days ago

Partial Service Outage - 2 months ago

Email Delivery: rDNS failures - 3 months ago

Email Delivery Latency - 3 months ago

Email Delivery Outage - 3 months ago

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