Outage in OpenAI

Latency and errors across the Intercom application

Resolved Minor
October 31, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating latency and errors across the Intercom application, which is impacting our Help Center functionality. Users may experience delays in responses.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/31/2024 05:31PM

This issue has now been resolved. OpenAI services including the API and ChatGPT were unaffected.

MONITORING 12 months ago - at 10/31/2024 04:57PM

Between 2024-10-31 15:52 UTC and 2024-10-31 16:11 UTC today, some customers might have had trouble contacting OpenAI support through the help center. We are monitoring for recovery.

INVESTIGATING 12 months ago - at 10/31/2024 04:33PM

We are currently investigating latency and errors across the Intercom application, which is impacting our Help Center functionality. Users may experience delays in responses.

Latest OpenAI outages

Apps SDK Dev Mode Partial Outage - about 19 hours ago
Service degradation - 4 days ago

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