Outage in OpenAI

ChatGPT users having issues with file uploads

Resolved Major
December 07, 2024 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where ChatGPT users are having issues with file uploads. This only affects 4o models.
Components affected
OpenAI ChatGPT
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/07/2024 06:50AM

This incident has been resolved.

MONITORING 5 days ago - at 12/07/2024 06:36AM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 12/07/2024 06:35AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 12/07/2024 06:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 12/07/2024 05:29AM

We are currently investigating an issue where ChatGPT users are having issues with file uploads. This only affects 4o models.

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