Outage in OpenAI

API, ChatGPT & Sora Facing Issues

Major
December 11, 2024 - Started about 3 hours ago
Official incident page

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Outage Details

We are currently investigating the issue and will provide more updates shortly.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 12/12/2024 01:50AM

We are continuing to work towards remediation. API and ChatGPT traffic is partially recovered. Sora remains down.

IDENTIFIED about 2 hours ago - at 12/12/2024 01:03AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 hours ago - at 12/12/2024 12:59AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 hours ago - at 12/12/2024 12:55AM

We have identified a pathway to recovery and we are starting to see some traffic successfully return. Continuing to work to return service to normal.

IDENTIFIED about 2 hours ago - at 12/12/2024 12:24AM

ChatGPT, Sora, and the API remain down. We have identified the issue and are rolling out a remediation. We are working as fast as we can to return service to normal and apologize for the downtime.

IDENTIFIED about 3 hours ago - at 12/11/2024 11:53PM

We have reports of API calls returning errors, and difficulties logging in to platform.openai.com and ChatGPT. We have identified the issue and are working to roll out a fix.

INVESTIGATING about 3 hours ago - at 12/11/2024 11:45PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 12/11/2024 11:42PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 12/11/2024 11:36PM

We are currently investigating the issue and will provide more updates shortly.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

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