Outage in OpenAI

Sora degraded performance

Resolved Minor

March 28, 2025 - Started 4 days ago - Lasted about 4 hours

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Outage Details

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Latest Updates ( sorted recent to last )

MONITORING 4 days ago - at 03/28/2025 07:20PM

We have mitigated the issue once again and we will continue to monitor for issues.

INVESTIGATING 4 days ago - at 03/28/2025 06:33PM

The issues with Sora have returned. Users may have trouble accessing Sora and generations may time out or fail. Our team is working to mitigate the issue.

MONITORING 4 days ago - at 03/28/2025 05:51PM

We have mitigated the issue and we will continue to monitor for issues.

INVESTIGATING 4 days ago - at 03/28/2025 04:12PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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