Outage in OpenAI

Login Issues Impacting Some Users

Resolved Minor
April 30, 2025 - Started 3 days ago - Lasted about 11 hours

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Outage Details

We’re currently investigating an issue preventing some users from signing in. Affected users may encounter an error stating: “We ran into an issue while signing you in, please take a break and try again soon.”
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 04/30/2025 02:35PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 3 days ago - at 04/30/2025 03:55AM

We’re currently investigating an issue preventing some users from signing in. Affected users may encounter an error stating:

“We ran into an issue while signing you in, please take a break and try again soon.”

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