Outage in OpenAI

High errors from files and search

Resolved Minor
May 07, 2025 - Started 3 days ago - Lasted about 13 hours

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Outage Details

We have identified that users are experiencing elevated errors from o3 and o4-mini-high where responses involve files and search. We are working on implementing a mitigation.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 05/07/2025 05:21AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 3 days ago - at 05/07/2025 01:30AM

We have identified that users are experiencing elevated errors from o3 and o4-mini-high where responses involve files and search. We are working on implementing a mitigation.

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