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Outage in OpenAI

Elevated error rates

Resolved Minor
June 10, 2025 - Started 8 months ago - Lasted 1 day

Incident Report

We are investigating the issue for the listed services.

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Latest Updates ( sorted recent to last )
MONITORING 8 months ago - at 06/10/2025 10:32PM

Nearly all ChatGPT components are now working properly for all users. Please note that we still see an elevated error rate with voice mode and we are working to completely fix this component.

MONITORING 8 months ago - at 06/10/2025 07:34PM

We have seen a full recovery in the API. We are monitoring and working towards a full recovery of ChatGPT.

MONITORING 8 months ago - at 06/10/2025 06:47PM

We are still monitoring the fix and we are working towards full recovery.

MONITORING 8 months ago - at 06/10/2025 06:01PM

We are still monitoring the fix and we are working towards full recovery.

MONITORING 8 months ago - at 06/10/2025 05:20PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 8 months ago - at 06/10/2025 04:23PM

We are seeing continued recovery across API and ChatGPT. We will provide further updates as progress is made.

IDENTIFIED 8 months ago - at 06/10/2025 03:42PM

We are seeing continued recovery across API and ChatGPT. We will provide further updates as progress is made.

IDENTIFIED 8 months ago - at 06/10/2025 02:54PM

We are continuing to work on implementing the mitigation and we are now seeing recovery on API. Full recovery across all listed services may take another few hours. We will continue to provide updates as progress is made.

IDENTIFIED 8 months ago - at 06/10/2025 02:16PM

We are still working on implementing the mitigation for this issue. We will continue to provide updates as progress is made.

IDENTIFIED 8 months ago - at 06/10/2025 01:43PM

We have identified the root cause for the issue causing elevated errors and latency across the listed services.
We are working on implementing a mitigation.

IDENTIFIED 8 months ago - at 06/10/2025 01:07PM

We have identified the root cause for the issue causing elevated errors and latency across the listed services.
We are working on implementing a mitigation.

IDENTIFIED 8 months ago - at 06/10/2025 12:35PM

We have identified the root cause for the issue causing elevated errors and latency across the listed services.
We are working on implementing a mitigation.

INVESTIGATING 8 months ago - at 06/10/2025 12:03PM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 11:33AM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 10:59AM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 10:27AM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 09:56AM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 09:26AM

Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/10/2025 08:07AM

Some users are experiencing elevated error rates and latency across the listed services. We are investigating.

INVESTIGATING 8 months ago - at 06/10/2025 06:36AM

We are investigating the issue for the listed services.

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