Outage in OpenAI

Elevated errors on ChatGPT conversations with image

Resolved Minor
August 06, 2025 - Started 1 day ago - Lasted about 5 hours

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Outage Details

We have identified that paid users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Conversations OpenAI ChatGPT
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 08/06/2025 11:06PM

We have applied the mitigation and are monitoring the recovery.

MONITORING 1 day ago - at 08/06/2025 09:59PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 1 day ago - at 08/06/2025 09:38PM

We are investigating the issue for the listed services, and are applying mitigation steps

IDENTIFIED 1 day ago - at 08/06/2025 09:32PM

We are still implementing the mitigation.

IDENTIFIED 1 day ago - at 08/06/2025 08:36PM

We have identified continued instances of elevated error rates for ChatGPT conversations for Free and Paid users. We are still implementing the mitigation.

IDENTIFIED 1 day ago - at 08/06/2025 08:11PM

We have identified an increase in error rates for ChatGPT conversations between 19:46 and 20:03 UTC. We have applied a mitigation and are monitoring recovery.

MONITORING 1 day ago - at 08/06/2025 07:18PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 1 day ago - at 08/06/2025 07:09PM

A fix has been implemented and systems are now in the process of recovering

INVESTIGATING 1 day ago - at 08/06/2025 07:01PM

We have identified that paid users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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