Outage in OpenAI

Partial Search Outage for ChatGPT Users

Resolved Minor
August 11, 2025 - Started 3 months ago - Lasted about 6 hours

Incident Report

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Search OpenAI ChatGPT OpenAI Responses OpenAI Assistants OpenAI Completions (legacy) OpenAI APIs OpenAI Chat

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 08/11/2025 09:25PM

A fix has been deployed and we are monitoring to evaluate its success

IDENTIFIED 3 months ago - at 08/11/2025 07:13PM

API Calls requesting using web search and ChatGPT prompts triggering searches are seeing increased latency in responses. We continue to work on a solution.

IDENTIFIED 3 months ago - at 08/11/2025 06:12PM

We are seeing increased latency with Search in ChatGPT. We are continuing to work on a solution.

IDENTIFIED 3 months ago - at 08/11/2025 05:29PM

Availability of Search has greatly improved, but latency remains high. We are continuing to work on mitigation

IDENTIFIED 3 months ago - at 08/11/2025 04:58PM

We have implemented some improvements and are continuing to work on further mitigation.

IDENTIFIED 3 months ago - at 08/11/2025 04:28PM

We are continuing work on implementing a mitigation.

IDENTIFIED 3 months ago - at 08/11/2025 03:54PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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