Outage in OpenAI

Images not loading on the iOS, Android and macOS apps

Resolved Minor
August 17, 2025 - Started 2 months ago - Lasted about 9 hours

Incident Report

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Desktop - Windows OpenAI Desktop - macOS OpenAI Mobile - Android OpenAI ChatGPT OpenAI Mobile - iOS

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 08/17/2025 06:01PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 2 months ago - at 08/17/2025 03:40PM

We are investigating the issue for the listed services.

INVESTIGATING 2 months ago - at 08/17/2025 03:21PM

We are investigating the issue for the listed services.

IDENTIFIED 2 months ago - at 08/17/2025 03:03PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Latest OpenAI outages

Issue with purchasing new subscriptions and updating/cancelling existing subscriptions for ChatGPT on Android/iOS - about 17 hours ago
Single Sign On (SSO) login issues - 1 day ago
API: Elevated error rates in gpt-5-mini - 6 days ago
Temporary chat not functioning on web - 9 days ago
Apps SDK Dev Mode Partial Outage - 9 days ago

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