Outage in OpenAI

ChatGPT elevated error rate

Resolved Minor
August 20, 2025 - Started about 17 hours ago - Lasted about 1 hour

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Outage Details

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT OpenAI Dall-E OpenAI Login OpenAI Mobile - Android OpenAI 1-800-CHAT-GPT OpenAI GPT vision OpenAI Deep Research OpenAI Operator OpenAI WhatsApp OpenAI File uploads OpenAI Context connectors OpenAI Single Sign-On OpenAI Codex OpenAI Memory OpenAI Web OpenAI Voice mode OpenAI Conversations OpenAI Advanced Data Analysis OpenAI GPTs OpenAI Desktop - macOS OpenAI Search OpenAI Desktop - Windows OpenAI Image Generation OpenAI Mobile - iOS
Latest Updates ( sorted recent to last )
MONITORING about 16 hours ago - at 08/20/2025 07:39AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 16 hours ago - at 08/20/2025 07:34AM

We have identified that users are experiencing elevated errors again for the impacted services.

We are working on implementing another mitigation.

MONITORING about 17 hours ago - at 08/20/2025 07:09AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 17 hours ago - at 08/20/2025 06:55AM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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