Outage in OpenAI

Sora experiencing elevated error rates and increased latency

Resolved Minor
August 20, 2025 - Started 2 months ago - Lasted 42 minutes

Incident Report

We have identified that users are experiencing elevated errors and increased latency for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Sora OpenAI Login OpenAI Image Generation OpenAI Feed OpenAI Video viewing OpenAI Video generation

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 08/20/2025 06:50PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 2 months ago - at 08/20/2025 06:19PM

We have identified that users are experiencing elevated errors and increased latency for the impacted services.

We are working on implementing a mitigation.

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