Outage in OpenAI

Search in ChatGPT failing for some free users

Resolved Minor
August 27, 2025 - Started about 2 months ago - Lasted about 5 hours

Incident Report

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Search OpenAI ChatGPT

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 08/27/2025 10:16PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING about 2 months ago - at 08/27/2025 09:18PM

We are continuing to investigate the issue for the listed services.

IDENTIFIED about 2 months ago - at 08/27/2025 07:58PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Latest OpenAI outages

Issue with purchasing new subscriptions and updating/cancelling existing subscriptions for ChatGPT on Android/iOS - about 24 hours ago
Single Sign On (SSO) login issues - 1 day ago
API: Elevated error rates in gpt-5-mini - 7 days ago
Temporary chat not functioning on web - 10 days ago
Apps SDK Dev Mode Partial Outage - 10 days ago

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