Outage in OpenAI

ChatGPT Not Displaying Responses

Resolved Minor

September 03, 2025 - Started 8 months ago - Lasted about 2 hours

Incident Report

We are investigating the issue for the listed services.

Components affected

OpenAI Context connectors OpenAI Mobile - Android OpenAI Desktop - Windows OpenAI Operator OpenAI Mobile - iOS OpenAI File uploads OpenAI Voice mode OpenAI GPTs OpenAI Image Generation OpenAI WhatsApp OpenAI Advanced Data Analysis OpenAI ChatGPT OpenAI Search OpenAI Web OpenAI Memory OpenAI 1-800-CHAT-GPT OpenAI Desktop - macOS OpenAI Codex OpenAI Login OpenAI Conversations OpenAI Dall-E OpenAI GPT vision OpenAI Single Sign-On OpenAI Deep Research

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Latest Updates ( sorted recent to last )

MONITORING 8 months ago - at 09/03/2025 09:51AM

This is now mitigated and we keep monitoring.

IDENTIFIED 8 months ago - at 09/03/2025 09:13AM

We have identified the root cause and are working to resolve it.

INVESTIGATING 8 months ago - at 09/03/2025 08:50AM

We are investigating the root cause.

INVESTIGATING 8 months ago - at 09/03/2025 08:10AM

We are investigating the issue for the listed services.

source IsDown ChatGPT service outage issues Reports started about 1 hour before official outage was reported

Users report ChatGPT not opening, failing to load chats, and not generating responses. Desktop version also affected, with no answers displayed.

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