Outage in OpenAI

Users are unable to create, edit, or upload files to projects

Resolved Minor
September 20, 2025 - Started about 1 month ago - Lasted about 4 hours

Incident Report

We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT OpenAI Mobile - Android OpenAI Mobile - iOS OpenAI Web OpenAI File uploads

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/20/2025 11:10PM

We have applied the mitigation for an identified issue that was affecting creating, editing, and uploading files to projects.

IDENTIFIED about 1 month ago - at 09/20/2025 09:13PM

We have identified the issue and are implementing a fix.

INVESTIGATING about 1 month ago - at 09/20/2025 07:53PM

We are investigating the issue for the listed services.

Latest OpenAI outages

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Temporary chat not functioning on web - 9 days ago
Apps SDK Dev Mode Partial Outage - 9 days ago

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