Outage in OpenAI
Single Sign On (SSO) login issues
Resolved Minor
October 20, 2025 - Started 6 days ago
- Lasted about 2 hours
Incident Report
We have identified that users are experiencing login issues for the impacted services.
Login with SSO to our Help Center is also impacted.
Users may also experience issues receiving one-time code SMS messages.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 10/20/2025 09:43AM
We seeing recovery on impacted services, and we are monitoring.
IDENTIFIED
6 days ago - at 10/20/2025 08:39AM
We have identified that users are experiencing login issues for the impacted services.
Login with SSO to our Help Center is also impacted.
Users may also experience issues receiving one-time code SMS messages.
We are working on implementing a mitigation.
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