Outage in OpenAI

Increased errors on ChatGPT conversations

Resolved Minor
October 23, 2025 - Started about 6 hours ago - Lasted about 1 hour

Incident Report

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Web OpenAI ChatGPT

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Latest Updates ( sorted recent to last )
MONITORING about 5 hours ago - at 10/23/2025 04:10PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING about 5 hours ago - at 10/23/2025 04:04PM

Error rates are starting to reduce. We are investigating the issue for the listed services.

INVESTIGATING about 5 hours ago - at 10/23/2025 03:39PM

We are investigating the issue for the listed services.

IDENTIFIED about 6 hours ago - at 10/23/2025 03:09PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Latest OpenAI outages

Issues with Company knowledge - about 1 hour ago
Elevated 503 errors when using GPT-4.1-Nano model - 1 day ago
Increased error rates on ChatGPT - 1 day ago
Response logs in the dashboard experiencing an elevated error rate - 2 days ago
Issue with purchasing new subscriptions and updating/cancelling existing subscriptions for ChatGPT on Android/iOS - 3 days ago

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