Outage in OpenAI

Elevated error rates for Sora API

Resolved Minor

November 07, 2025 - Started 2 months ago - Lasted about 4 hours

Incident Report

We have identified that users are experiencing elevated errors for the Sora API We are working on implementing a mitigation.

Components affected

OpenAI Sora OpenAI Video generation OpenAI Video viewing

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Latest Updates ( sorted recent to last )

MONITORING 2 months ago - at 11/08/2025 12:20AM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 2 months ago - at 11/07/2025 11:55PM

We are continuing to investigate the issue for the listed services.

IDENTIFIED 2 months ago - at 11/07/2025 09:19PM

We have identified that users are experiencing elevated errors for the Sora API

We are working on implementing a mitigation.

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