Outage in OpenAI

ChatGPT File Uploads Failing

Resolved Minor

November 14, 2025 - Started 7 months ago - Lasted about 5 hours

Incident Report

File uploads to ChatGPT conversations are failing for some users, giving an error message indicating the file has expired.

Components affected

OpenAI File uploads OpenAI ChatGPT

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Latest Updates ( sorted recent to last )

MONITORING 7 months ago - at 11/15/2025 01:40AM

We have applied the mitigation and are monitoring the recovery.

MONITORING 7 months ago - at 11/15/2025 01:39AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 7 months ago - at 11/14/2025 11:46PM

The fix is confirmed to work and will be rolling out shortly.

MONITORING 7 months ago - at 11/14/2025 11:33PM

File uploads to ChatGPT should be working again. We are monitoring for sustained success.

IDENTIFIED 7 months ago - at 11/14/2025 10:40PM

We are still working to deploy our solution. File uploads in ChatGPT continue to fail for some users.

IDENTIFIED 7 months ago - at 11/14/2025 09:27PM

We believe we have identified the cause and are actively working on a solution

INVESTIGATING 7 months ago - at 11/14/2025 08:53PM

File uploads to ChatGPT conversations are failing for some users, giving an error message indicating the file has expired.

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