Outage in OpenAI
ChatGPT intermittently not loading successfully after SSO authentication
Minor
December 17, 2025 - Started about 18 hours ago
Incident Report
The team is aware of a small number of users that are unable to load ChatGPT successfully after authenticating in with SSO. We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 12/18/2025 09:02AM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
2 days ago - at 12/16/2025 06:42PM
We are investigating the issue for the listed services.
IDENTIFIED
2 days ago - at 12/16/2025 08:02AM
The team is aware of a small number of users that are unable to load ChatGPT successfully after authenticating in with SSO. We are working on implementing a mitigation.
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