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Outage in OpenAI

Increased latency in ChatGPT for some users

Resolved Minor
February 20, 2026 - Started about 22 hours ago - Lasted about 1 hour

Incident Report

We have identified that some users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT OpenAI Web

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Latest Updates ( sorted recent to last )
MONITORING about 21 hours ago - at 02/20/2026 10:31PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING about 21 hours ago - at 02/20/2026 10:27PM

We are investigating the issue for the listed services.

IDENTIFIED about 22 hours ago - at 02/20/2026 09:15PM

We have identified that some users are experiencing elevated latency for the impacted services.

We are working on implementing a mitigation.

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