Outage in OpenAI
File uploads and file processing failing
Resolved Minor
March 02, 2026 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
OpenAI experienced elevated errors affecting file uploads and file processing starting around 6:45 AM PT on March 2, 2026, causing failures and delays for users attempting to upload files or process newly uploaded content. The incident impacted multiple services including ChatGPT, APIs, Voice mode, GPTs, Image Generation, and other components. The issue was identified and mitigated after approximately 1.8 hours.
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
Components affected
OpenAI Operator OpenAI Deep Research OpenAI Compliance OpenAI Login OpenAI ChatGPT OpenAI Search OpenAI Web OpenAI Image Generation OpenAI Codex OpenAI File uploads OpenAI Voice mode OpenAI GPTs OpenAI APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 03/02/2026 04:47PM
We identified the issue and the team is working towards a mitigation
INVESTIGATING
about 2 months ago - at 03/02/2026 03:30PM
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
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