ChatGPT experienced elevated errors affecting file uploads and file processing starting at 6:45 AM PT on March 2, 2026, lasting 1.7 hours. Users reported PDF upload failures with "unknown error" messages and inability to login or load the home page. The issue was identified and mitigated, restoring normal service across all affected components including ChatGPT, APIs, file uploads, and web access.
We identified the issue and the team is working towards a mitigation
Starting around 6:45 AM PT on March 2, 2026, we began seeing elevated errors affecting file uploads and file processing. Some users may experience failures or delays when uploading files or while newly uploaded content is being processed. We are actively investigating and working to restore normal service. We’ll share another update within 30 minutes.
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