Outage in OpenAI
Deep Research requests are erroring for LATAM users
Resolved Minor
March 09, 2026 - Started about 1 month ago
- Lasted about 7 hours
Incident Report
Summary AI Generated
OpenAI experienced a service incident where Deep Research requests were failing specifically for users in Latin America (LATAM), affecting both ChatGPT and Deep Research components. The issue caused elevated error rates for these users over a period of 6.6 hours. OpenAI identified the problem, implemented a mitigation, and monitored the recovery to resolve the regional service disruption.
We are investigating the issue for the listed services.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/10/2026 01:13AM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
about 1 month ago - at 03/09/2026 06:58PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
INVESTIGATING
about 1 month ago - at 03/01/2026 08:00AM
We are investigating the issue for the listed services.
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