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Outage in OpenAI

Increased errors with ChatGPT file downloads

Resolved Minor
March 10, 2026 - Started 3 months ago - Lasted 2 days

Incident Report

Summary AI Generated

OpenAI experienced a service incident where users encountered increased errors when attempting to download files from ChatGPT. The issue persisted for 47.1 hours, affecting ChatGPT's file download functionality. The problem was identified and a mitigation was deployed, with the service team monitoring the recovery after applying the fix.

We have identified that users are experiencing issues with downloading files from ChatGPT

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Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 03/11/2026 10:05PM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 3 months ago - at 03/11/2026 04:32PM

Issue has been identified and mitigation is being deployed.

IDENTIFIED 3 months ago - at 03/11/2026 07:22AM

We are still implementing the mitigation.

IDENTIFIED 3 months ago - at 03/10/2026 11:10PM

We have identified that users are experiencing issues with downloading files from ChatGPT

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