Outage in OpenAI

Elevated errors for sign-in and account creation

Minor

March 17, 2026 - Started about 6 hours ago

Incident Report

Summary AI Generated

OpenAI experienced elevated errors affecting user sign-ins and account creation for ChatGPT and login services. The incident lasted 1.1 hours, during which users encountered authentication failures when trying to access their accounts or create new ones. OpenAI identified the issue, implemented a mitigation, and monitored the recovery.

We have identified that users are experiencing elevated errors for sign-ins and account creations. We are working on implementing a mitigation.

Components affected

OpenAI ChatGPT OpenAI Login

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Latest Updates ( sorted recent to last )

MONITORING about 4 hours ago - at 03/17/2026 05:21AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 5 hours ago - at 03/17/2026 04:49AM

We have identified that users are experiencing elevated errors for sign-ins and account creations.

We are working on implementing a mitigation.

RESOLVED about 5 hours ago - at 03/17/2026 04:09AM

All impacted services have now fully recovered.

MONITORING about 6 hours ago - at 03/17/2026 03:17AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED about 7 hours ago - at 03/17/2026 02:42AM

We have identified that users are experiencing elevated errors for sign-ins and account creations.

We are working on implementing a mitigation.

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