Outage in OpenAI
Elevated error rates on Realtime API SIP endpoints
Resolved Minor
March 24, 2026 - Started 24 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
OpenAI's Realtime API SIP endpoints experienced elevated error rates for 2.9 hours, affecting users' ability to access these API services. The incident began around midnight Pacific time and impacted both the general APIs and Realtime components. OpenAI identified the root cause and applied a mitigation, then monitored the service recovery.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
24 days ago - at 03/24/2026 07:31PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
24 days ago - at 03/24/2026 05:55PM
We have identified that users are experiencing elevated errors for the impacted services.
Root cause has been identified and mitigation is underway.
INVESTIGATING
24 days ago - at 03/24/2026 05:31PM
We have identified that users are experiencing elevated errors for the Realtime API SIP endpoints beginning at approximately midnight Pacific time.
We are currently investigating the issue.
INVESTIGATING
24 days ago - at 03/24/2026 05:24PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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