OpenAI experienced elevated failures affecting some users attempting to join ChatGPT Enterprise and ChatGPT Edu workspaces via Single Sign-On (SSO). Users encountered authentication errors, including "registration_disallowed" messages, after completing their organization's SSO authentication flow. The incident lasted 25 minutes and affected the Login and ChatGPT components.
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Start Free TrialWe are investigating elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO.
Affected users may see an authentication error during signup including registration_disallowed, after completing their organization’s SSO flow.
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