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Outage in OpenAI

High error rate for completionsapi-gpt-5-nano

Resolved Minor
April 02, 2026 - Started 2 months ago - Lasted about 2 hours

Incident Report

Summary AI Generated

OpenAI experienced elevated error rates affecting the GPT-5-nano completions API, impacting Chat and API services for 2.1 hours. The issue was identified and a mitigation was successfully applied to resolve the errors.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Chat OpenAI APIs

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 04/02/2026 08:03AM

We have applied the mitigation and are monitoring the recovery.

IDENTIFIED 2 months ago - at 04/02/2026 07:36AM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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