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Outage in OpenAI

ChatGPT Dictation Elevated Error Rate

Resolved Minor
April 02, 2026 - Started 8 days ago - Lasted about 4 hours

Incident Report

Summary AI Generated

OpenAI's ChatGPT voice mode and dictation features experienced elevated error rates for 3.6 hours, preventing users from properly utilizing voice-based interactions. The service team identified the issue, investigated the root cause, and implemented a mitigation to restore normal functionality. The incident was resolved with applied fixes and the service returned to normal operation under monitoring.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Components affected
OpenAI Voice mode OpenAI ChatGPT

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Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 04/02/2026 05:21PM

We have applied the mitigation and are monitoring the recovery.

INVESTIGATING 8 days ago - at 04/02/2026 04:38PM

We are investigating the issue for the listed services and working on mitigating impact.

IDENTIFIED 8 days ago - at 04/02/2026 04:00PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

IDENTIFIED 8 days ago - at 04/02/2026 02:58PM

We continue to investigate elevated errors for the impacted services.

We are working on implementing a mitigation.

IDENTIFIED 8 days ago - at 04/02/2026 02:17PM

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

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