Outage in OpenAI
Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour
Resolved Minor
April 20, 2026 - Started about 1 month ago
- Lasted about 12 hours
Incident Report
Summary AI Generated
OpenAI experienced an issue where ChatGPT Business users encountered problems for up to an hour after upgrading their service or adding new seats. The incident lasted 12.4 hours while OpenAI investigated and applied a mitigation. The service is now being monitored for recovery.
We are investigating the issue for the listed services.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 04/20/2026 09:43AM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
about 1 month ago - at 04/20/2026 07:13AM
We are investigating the issue for the listed services.
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