Outage in OpenAI
Users unable to load ChatGPT, Codex and API Platform
Resolved Minor
April 20, 2026 - Started about 8 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
OpenAI experienced a 4.3-hour outage affecting multiple services including ChatGPT, APIs, image generation, login, GPTs, and other platform components, preventing users from accessing these services. The incident impacted a broad range of functionality across the platform, from basic login and web access to advanced features like voice mode and file uploads. OpenAI applied mitigation measures and monitored the recovery process to restore service.
We are investigating the issue for the listed services.
Components affected
OpenAI APIs OpenAI ChatGPT OpenAI Image Generation OpenAI Login OpenAI GPTs OpenAI Deep Research OpenAI Web OpenAI Voice mode OpenAI Compliance OpenAI File uploads OpenAI Operator OpenAI SearchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 4 hours ago - at 04/20/2026 06:17PM
We have applied the mitigation and are monitoring the recovery.
MONITORING
about 5 hours ago - at 04/20/2026 05:43PM
We have applied the mitigation and are monitoring the recovery.
MONITORING
about 6 hours ago - at 04/20/2026 04:48PM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
about 7 hours ago - at 04/20/2026 04:03PM
We are continuing to investigate the issue for the listed services.
INVESTIGATING
about 7 hours ago - at 04/20/2026 03:29PM
We are investigating the issue for the listed services. Impacted users are currently unable to access ChatGPT, Codex and API Platform.
INVESTIGATING
about 7 hours ago - at 04/20/2026 03:13PM
We are continuing to investigate the issue for the listed services.
INVESTIGATING
about 8 hours ago - at 04/20/2026 02:35PM
We are investigating the issue for the listed services.
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