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Outage in OpenAI

Elevated error rates and latency for Moderation API

Resolved Minor
April 23, 2026 - Started about 7 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

OpenAI's Moderation API experienced elevated error rates and latency for 1.3 hours, causing API requests to fail or time out. The issue affected the Moderations API component and was resolved by adding additional capacity to the system. Recovery was gradual, with some requests continuing to experience issues during the mitigation process.

We are investigating elevated error rates and latency affecting the Moderation API.
Components affected
OpenAI Moderations OpenAI APIs

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Latest Updates ( sorted recent to last )
MONITORING about 6 hours ago - at 04/23/2026 05:41PM

We applied mitigation by adding capacity, and error rates and latency are improving. Some API requests may continue to return errors or time out while recovery continues. We are monitoring to confirm the issue is fully resolved.

INVESTIGATING about 7 hours ago - at 04/23/2026 04:44PM

We are investigating elevated error rates and latency affecting the Moderation API.

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