Outage in OpenAI
Issue affecting some pages on the ChatGPT website
Resolved Minor
May 04, 2026 - Started about 7 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
OpenAI experienced an issue that made the ChatGPT pricing and overview pages unavailable for 1.7 hours. The company investigated the problem, implemented a mitigation solution, and restored service to the affected website pages.
We’re investigating an issue causing the ChatGPT pricing and overview pages to be unavailable.
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Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 05/04/2026 04:42PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
about 6 hours ago - at 05/04/2026 03:45PM
We are still implementing the mitigation.
INVESTIGATING
about 7 hours ago - at 05/04/2026 03:29PM
We’re investigating an issue causing the ChatGPT pricing and overview pages to be unavailable.
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