Outage in OpenAI
Elevated error rates on ChatGPT paid plans
Resolved Minor
May 21, 2026 - Started 2 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
OpenAI's ChatGPT paid plans experienced elevated error rates for 1.6 hours, affecting both web and ChatGPT services. Users reported being logged out of their accounts and unable to reconnect during the incident. The issue was resolved after OpenAI implemented a mitigation and monitored the recovery.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 05/21/2026 09:21PM
We are continuing to monitor the recovery.
MONITORING
2 days ago - at 05/21/2026 09:02PM
We are continuing to monitor the recovery.
MONITORING
2 days ago - at 05/21/2026 08:44PM
We are continuing to monitor recovery.
MONITORING
2 days ago - at 05/21/2026 08:25PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 05/21/2026 08:17PM
We have identified that some users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
RESOLVED
2 days ago - at 05/21/2026 03:23PM
All impacted services have now fully recovered.
MONITORING
2 days ago - at 05/21/2026 02:52PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 05/21/2026 01:52PM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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