Outage in OpenAI
Business plan subscription checkout issues on web and mobile web
Resolved Minor
May 28, 2026 - Started 2 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
OpenAI experienced a 4.7-hour service incident where some users were unable to complete Business plan subscription checkouts on web and mobile web platforms. The company investigated the issue and applied a mitigation solution, then monitored the recovery process.
Some users may be unable to complete Business plan subscription checkouts on web and mobile web. We are investigating the issue for the listed services.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 05/29/2026 12:09AM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
2 days ago - at 05/28/2026 08:46PM
Some users may be unable to complete Business plan subscription checkouts on web and mobile web. We are investigating the issue for the listed services.
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