Outage in OpenAI
Some users may experience issues accessing OpenAI accounts
Resolved Minor
June 05, 2026 - Started 5 days ago
- Lasted about 17 hours
Incident Report
Summary AI Generated
OpenAI experienced an issue that incorrectly suspended some user accounts, preventing access to Codex, ChatGPT, and login services for 2.8 hours. The incident affected users' ability to access their accounts and impacted related subscriptions and credits. OpenAI identified the root cause and worked to restore account access while addressing the subscription and credit issues for affected users.
We are investigating the issue for the listed services.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 06/05/2026 09:19PM
The team is uncovering some additional impacted users and is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.
MONITORING
5 days ago - at 06/05/2026 08:53PM
All users impacted should have received an email with more information. The team is monitoring for additional changes.
MONITORING
5 days ago - at 06/05/2026 07:47PM
The team is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.
MONITORING
5 days ago - at 06/05/2026 07:09PM
We’ve restored account access for users. The team is working through related subscription and credit impacts for affected users.
RESOLVED
5 days ago - at 06/05/2026 04:09PM
All impacted services have now fully recovered.
IDENTIFIED
5 days ago - at 06/05/2026 03:19PM
An issue caused some user accounts to be incorrectly suspended. We’re restoring account access and working through related subscription and credit impacts for affected users.
IDENTIFIED
5 days ago - at 06/05/2026 02:52PM
We are still implementing the mitigation.
IDENTIFIED
5 days ago - at 06/05/2026 02:20PM
We have identified the issue impacting account access for some users, and we are working on a fix.
INVESTIGATING
5 days ago - at 06/05/2026 01:26PM
We are investigating the issue for the listed services.
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