Outage in OpenAI
Elevated Error Rates For SSO Login
Resolved Minor
July 16, 2026 - Started 2 days ago
- Lasted about 7 hours
Incident Report
Summary AI Generated
**OpenAI SSO Login – Elevated Error Rates** Users experienced elevated error rates when logging in via SSO across ChatGPT and the APIs for approximately 6.8 hours. OpenAI identified the issue, observed gradual recovery, and applied a mitigation which was then monitored for full resolution.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 07/16/2026 10:57AM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
2 days ago - at 07/16/2026 09:59AM
We are investigating the issue for the listed services and seeing gradual recovery.
IDENTIFIED
2 days ago - at 07/16/2026 08:36AM
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
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