Outage in OpenAI
Issues with logins and signups
Resolved Minor
July 21, 2026 - Started about 4 hours ago
- Lasted 27 minutes
Incident Report
Summary AI Generated
OpenAI experienced a 27-minute incident affecting logins and account creation for both ChatGPT and the API Platform. Users who were already signed in could still access ChatGPT, while those attempting to log in, create accounts, manage organizations, or access the API dashboard were impacted. API Platform login functionality began recovering partway through, with full recovery of all affected services confirmed by the end of the incident.
We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.
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Latest Updates ( sorted recent to last )
MONITORING
about 4 hours ago - at 07/21/2026 06:56PM
The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.
IDENTIFIED
about 4 hours ago - at 07/21/2026 06:41PM
We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.
INVESTIGATING
about 4 hours ago - at 07/21/2026 06:36PM
We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.
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