Outage in OpenAI
Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users
Resolved Minor
August 04, 2026 - Started about 16 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
ChatGPT experienced elevated conversation errors over approximately 2.7 hours, affecting Plus, Pro, Business, and Edu plan users on the web platform. Users encountered failed or interrupted responses, with some conversation turns failing to save. OpenAI applied a mitigation fix and moved to monitoring the recovery.
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.
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Latest Updates ( sorted recent to last )
MONITORING
about 15 hours ago - at 08/04/2026 12:57PM
We have applied the mitigation and are monitoring the recovery.
INVESTIGATING
about 16 hours ago - at 08/04/2026 12:43PM
We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.
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