Outage in OpenAI
File uploads are delayed or failing
Resolved Minor
September 08, 2026 - Started 1 day ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
**OpenAI experienced a ~4.7-hour incident on September 8, 2026, in which file uploads to ChatGPT and GPTs were either failing outright or processing with significant delays, leaving some files appearing uploaded but remaining unavailable.** The root cause was identified, and a mitigation was applied, with the service entering a monitoring phase for recovery. Affected components included file uploads, ChatGPT, and GPTs.
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 09/08/2026 05:48PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
1 day ago - at 09/08/2026 04:29PM
We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.
INVESTIGATING
1 day ago - at 09/08/2026 03:37PM
We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
INVESTIGATING
1 day ago - at 09/08/2026 02:47PM
We are investigating the issue for the listed services.
INVESTIGATING
1 day ago - at 09/08/2026 02:39PM
Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
Latest OpenAI outages
Investigating unexpected usage limit resets - about 3 hours ago
Increased Error Rate For Pro and Plus Plan Conversations - about 5 hours ago
Elevated errors for image generation - 1 day ago
Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud - 6 days ago
Elevated errors across ChatGPT and Codex - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
