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Outage in OpenAI

Degraded Performance affecting Agents API

Resolved Minor
September 14, 2026 - Started about 12 hours ago - Lasted 21 minutes

Incident Report

Summary AI Generated

Starting at 1:30 PM Pacific Time on September 14, the OpenAI Agents API experienced degraded performance, leaving customers unable to start turns or facing significant delays in managed sessions. The incident lasted approximately 21 minutes. Mitigations were applied and recovery was underway, though full restoration required continued monitoring.

Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

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Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 09/14/2026 11:28PM

We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

MONITORING about 15 hours ago - at 09/14/2026 08:30PM

Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

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