Outage in OpenAI
Delayed Costs data in the Compliance API
Resolved Minor
October 09, 2026 - Started 5 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
OpenAI's Compliance API experienced a ~71-hour delay in publishing organization cost data, leaving customers unable to access up-to-date costs information through that endpoint. Core API platform functionality and ChatGPT usage were unaffected throughout the incident. A mitigation was implemented on October 9th to resume data processing, with backlog clearance expected to complete by October 11th.
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 10/09/2026 10:03PM
We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
IDENTIFIED
5 days ago - at 10/09/2026 06:46PM
Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
IDENTIFIED
5 days ago - at 10/09/2026 05:27PM
We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
IDENTIFIED
5 days ago - at 10/09/2026 05:23PM
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
Latest OpenAI outages
Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst - about 6 hours ago
Degraded performance in Codex and ChatGPT Work - about 10 hours ago
Workspace admins may be unable to manage plugins - 5 days ago
Some ChatGPT content may be unavailable on Android - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
