ChatGPT experienced a minor incident lasting approximately 5 hours in which some users were unable to upload files or have uploaded files read by ChatGPT. The issue was identified as elevated errors affecting file upload functionality. A mitigation was applied and services were placed under monitoring for recovery confirmation.
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We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files.
We are working on implementing a mitigation.
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