Outage in OpenGov
Financials | Credit and debit card payments failing in Financials payment processing page
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
OpenGov FinancialsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 10/12/2026 04:53PM
Our Dev team has confirmed that the outage affecting our service has been resolved. The issue was caused by an outage at our partner, Payroc, which was traced to a faulty system update on their end. That update has since been retracted.
If you continue to experience any issues, please let us know so we can investigate. Thank you for your patience.
INVESTIGATING
about 24 hours ago - at 10/12/2026 02:06PM
We are currently investigating this issue.
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