Outage in OpenNode

Elevated API Errors for Payment Requests with Auto-Conversion enabled

Resolved Minor
February 15, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution. In the meantime, all conversions and outgoing bank transfers are disabled.
Components affected
OpenNode Payments
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/16/2023 02:36AM

This incident has been resolved and the platform is fully operational.

MONITORING over 2 years ago - at 02/16/2023 02:28AM

This incident has been resolved and we are monitoring the results. Conversions and bank transfers are now enabled.

INVESTIGATING over 2 years ago - at 02/16/2023 01:09AM

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution.

In the meantime, all conversions and outgoing bank transfers are disabled.

Latest OpenNode outages

Email Sending Issues - about 1 month ago
Payment processing delay - over 1 year ago
Extended maintenance - almost 2 years ago

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